Frequently Asked Questions

1. Are the suits stitched?

No. All our suit sets are unstitched, allowing you to tailor them to your preferred fit and style.


2. What does each suit set include?

Each set includes:

  • Kurta Fabric
  • Dupatta
  • Bottom Fabric

If not we will mention at the product description.

The exact fabric and dimensions are mentioned on each product page.

 

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on selected pincodes.

 

4. Do you offer free shipping?

Yes. We offer Free Shipping Across India on all orders.


5. How long will my order take to arrive?

Orders are usually processed within 1–2 business days and delivered within 5–8 business days, depending on your location.


6. Can I return or exchange my order?

Returns or exchanges are accepted only if you receive:

  • A damaged product
  • An incorrect product
  • A product with a manufacturing defect

Please contact us within 48 hours of delivery.


7. Will the product colour exactly match the pictures?

We photograph every product to represent its true colour as accurately as possible. However, slight variations may occur due to different screen settings and lighting conditions.


8. How should I care for my garment?

We recommend following the care instructions provided on each product page to maintain the beauty and longevity of your garment.


9. How is my order packaged?

Every order is thoughtfully packed in our signature Aura Kora cotton fabric bag, designed to protect your garment and be reused for storage.


10. How can I contact your team?

You can reach us through the Contact page or email us at houseofpoojareddy@gmail.com

We aim to respond within two business days.